The US computer company HP announced on Thursday the worldwide withdrawal of lithium-ion batteries that use certain models of computers, as they present a risk of overheating and fire.
"These batteries are susceptible to overheating, and expose customers to a risk of fire and burns," the company posted on its website.
"The batteries affected by that program come with the HP Probook 64x (G2 and G3) laptops, HP Probook 65x (G2 and G3), HP x360 310 G2, HP ENVY m6, HP Pavilion x360, HP 11 and mobile work HP ZBook (17 G3, 17 G4 and Studio G3), sold in the world between December 2015 and December 2017, " detailed the firm.
Some of the batteries to be removed were sold as accessories or replacements through HP or authorized suppliers.
HP said it is notifying the measure to customers and that it will replace the batteries for free.
At the same time, the US-based company recommended that users use computers only in "safe mode" and connect them directly to electrical outlets, instead of using batteries.
HP is the consumer division created by the 2015 division of Hewlett-Packard, which generated a separate business services unit called Hewlett-Packard Enterprise.
HP's no stranger to product recalls. It recalled HP ENVY, Compaq Presario and HP Pavilions in 2016 because of the possibility of their batteries overheating and the Chromebook 11's chargers, which were prone to bursting into flames.
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